Contact HP Support to schedule a repair or replacement. The error message might also be accompanied by any of the following issues:. See your browser’s documentation for specific instructions. Thus, the warranty has been removed from this product. Javascript is disabled in this browser. This product was sold by a third party. Please use the product number and serial numbers of the new product to validate warranty status.

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The printer cleans the printhead, and then prints a test page. Select all Deselect all. Asia Pacific and Oceania. Please try again shortly. See your browser’s documentation for specific instructions.

HP Photosmart D Printer series | HP® Customer Support

The HP Photosmart prints a test page, aligns the print head, and calibrates the printer. Press the Power button to turn on the product. Product sold without warranty: Please wait while we process your request. You can also open the Printer Toolbox from the Print Properties window.


Europe, Middle East, Africa. This product was designated to be returned up HP. Asia Pacific and Oceania. Mac OS X Check the ink cartridges. Check the paper, and then try to align the printer again If the paper tray contains color, photo, or used paper, the alignment fails. It matches the product: The Virtual Agent is currently unavailable.

HP Photosmart D Printer series. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

Modify your browser’s settings to allow Javascript to execute. Contact HP Support to schedule a repair or prinh. A success or failure message displays. HP conserves resources by reselling some of its most popular products. If the alignment page prints correctly and there is no error message, the issue is resolved.

HP Photosmart D7400 Printer series Troubleshooting

Javascript is disabled in this browser. Example of a good alignment page. If the alignment page looks correct and there is no error messagethe issue is resolved, and you can stop troubleshooting.


Print cartridges Purchase replacement cartridges and other supplies from the HP Store or local retailers. Recycle or discard the page. Issue While aligning the ink cartridges, the error message ‘Print cartridge alignment failed’ displays on the printer control panel.

Or, view all available drivers for your product below. Select the correct paper size from the Paper Size drop-down list.

HP Photosmart Pfint Series printer. Product has been exchanged: